Customer settings

One customer for everything or one per buyer, plus receivable and payable accounts.

The key choice on this tab

Use one customer for COD and one for online payment. With this on, no Odoo customer is created per buyer; all orders are recorded against just two customers.

When one customer is right

When you have high order volume and do not need a statement of account per buyer. It keeps your Odoo customer list clean and speeds up processing.

When you need one per buyer

If you track customer balances, send statements, or need the buyer's details on the invoice. This is the default behaviour.

Do not switch this after going live

Switching does not rewrite old orders, so you end up with some orders on individual customers and some on the pooled customer. Decide before you go live.

Receivable and payable accounts

The two accounts an Odoo customer is created against. Automatic setup picks defaults, and you can change them here.

Force Update Partner Accounts

Used when the normal update of a customer's accounts fails. It requires a company to be selected, and should only be used when needed.

Skip Customer Company

Stops the connector writing the customer's company name when creating or updating them in Odoo. Useful if that data causes conflicts in your setup.

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