Pay Invoice errors

Posted invoices where the payment could not be registered.

Open Pay Invoice Error

The link opens the screen directly in the Integration Dashboard.

https://zid.tecfy.co/payinvoiceerror

The number one cause: no journal set

If an order arrives with a payment method you have not assigned a journal to, the payment step fails. See Payment journals in the configuration section.

Other causes

The invoice is not posted — you cannot pay a draft.

The journal has no bank or cash account configured.

An amount that does not match the invoice balance.

Carriers and payment methods

Remember that payment journals are set per shipping company (for COD) and per online payment method. A new payment method in your store means a new journal to assign.

Retry once the cause is fixed

Fix the cause first, in Odoo or in your settings, then press Retry on the row. Retrying without fixing the cause fails with the same message.

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