Order status and payment status

How a status change travels from your store to Odoo, and back again.

From Zid to Odoo

Every order-status or payment-status change reaches the connector, which consults the Status tab to see what action is required.

From Odoo to Zid

If you enable Update Zid Order from Odoo Status, changing the order status in Odoo updates the order in your store automatically.

The cash-on-delivery split, again

If you enabled COD statuses and left their lists empty, cash-on-delivery orders do nothing and appear on no error screen. This is not a fault — it is incomplete configuration.

Why nothing happened

If the status changed in Zid and nothing happened in Odoo, the usual cause is that the status is not listed under any action. Open the Status tab and check.

Cancellation

A cancellation status unwinds what was created: the stock picking and sales order are cancelled, and the invoice is either cancelled or credited depending on your setting.

Open Configuration

All of the above is configured on the Status tab.

https://zid.tecfy.co/merchent-config-standard
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