Uninstalling the app

What happens to your data when you uninstall, and what survives a reinstall.

How to uninstall

You uninstall from the Zid App Market inside your store control panel, not from the Integration Dashboard.

What stops immediately

Zid notifies the connector, and processing of new events stops: no further orders, products or customers reach Odoo.

What stays

Your stored connector data — orders, products, customers and their links to Odoo — remains, and so does your configuration. Everything already created in Odoo stays too: those are ordinary Odoo documents.

Reinstalling picks up where you left off

When you reinstall, the access token is refreshed and the connector resumes with your previous settings. You do not need to set everything up again.

The one exception: deleting merchant data

If you use the Delete All Data screen and delete the merchant data, nothing resumes automatically — you must uninstall the app in Zid and install it again.

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