ZATCA credit note errors
Credit notes that were not submitted to ZATCA, or were not accepted.
Requires Odoo 19.3 or later
This screen appears only when your Odoo version is 19.3 or later. On older versions it is not in the sidebar at all.
Open ZATCA Credit Note Error
The link opens the screen directly in the Integration Dashboard.
Same logic as the invoice screen
It lists credit notes not yet submitted or whose status is not accepted, and works with the same buttons.
A cause specific to credit notes
ZATCA requires a reason on every credit note. If ZATCA Reasons is not configured on the Accounting tab, credit notes can be rejected for that alone.
The original invoice must be accepted
A credit note cannot be accepted for an invoice that has not been accepted itself. Clear ZATCA invoice errors first, then come back here.
Order matters here
If both screens have rows, always start with the invoices. Many credit note errors disappear once the original invoice is accepted.