Create Invoice Error
Sales orders that produced no invoice in Odoo.
Open Create Invoice Error
The link opens the screen directly in the Integration Dashboard.
The Create Invoice Error screen
How the screen appears in the Integration Dashboard.
What this screen lists
Sales orders that produced no invoice in Odoo.
Common causes
- The sales journal is unset for the payment method or shipping company used on the order. This is the leading cause.
- The tax is unset on the Accounting tab.
- The accounting period is locked for the date used — check the Create Invoice Date setting.
- The sales order is not confirmed yet, so there is nothing to invoice.
- A missing income account on one of the items in Odoo.
How to clear it
Read the Odoo message on the row — it says exactly what is missing. Fix the cause in Odoo or in your settings, then press Retry on the row, or Retry Fix All if the cause is shared across every row.
Check the earlier screen first
If the same order appears on more than one error screen, start with the earliest in the pipeline. Fixing the first step usually clears the ones after it.