Error Screens
One screen for every Odoo step that can fail: what it lists, why the step fails, and how to fix it.
Contents
Using an error screenThe mechanics shared by all fourteen error screens. Read this once, then go to the screen you need.Customer ErrorCustomers the connector could not create or update in Odoo. An order whose customer does not exist in Odoo gets no sales order.Product ErrorProducts the connector could not create in Odoo or find a counterpart for. This is the screen that fills up most in the first week.Create Sales Order ErrorOrders that never became an Odoo sales order. This is the first step in the pipeline, so its failure means nothing after it happens either.Approve Sales Order ErrorSales orders created in Odoo but never confirmed, so they are still quotations.Update Sales Order ErrorOrders whose lines changed in Salla and whose change the connector could not apply to the Odoo sales order.Validate Stock Picking ErrorDelivery orders the connector could not validate, so the goods were never taken out of the warehouse.Create Invoice ErrorSales orders that produced no invoice in Odoo.Post Invoice ErrorInvoices created as drafts and never posted, so they are not accounting documents yet.Pay Invoice ErrorPosted invoices with no payment entry recorded.Cancel Invoice ErrorInvoices the connector could not cancel or raise a credit note against when the order was cancelled.Payment Credit Note ErrorCredit notes that were created but whose payment or reconciliation was never recorded.Cancel Sales Order ErrorSales orders the connector could not cancel when the order was cancelled in Salla.Cancel Delivery Order ErrorDelivery orders the connector could not cancel.The messages you will actually seeTranslating the Odoo messages you keep seeing into what they mean in connector terms, and where to fix them.