Payment Credit Note Error
Credit notes that were created but whose payment or reconciliation was never recorded.
Open Payment Credit Note Error
The link opens the screen directly in the Integration Dashboard.
The Payment Credit Note Error screen
How the screen appears in the Integration Dashboard.
What this screen lists
Credit notes that were created but whose payment or reconciliation was never recorded.
Common causes
- The payment journal is unset, as with the Pay Invoice error.
- The credit note is still a draft and was never posted.
- No matching original invoice to reconcile it against.
- The accounting period is locked.
How to clear it
Read the Odoo message on the row — it says exactly what is missing. Fix the cause in Odoo or in your settings, then press Retry on the row, or Retry Fix All if the cause is shared across every row.
Check the earlier screen first
If the same order appears on more than one error screen, start with the earliest in the pipeline. Fixing the first step usually clears the ones after it.