Deleting all data

A permanent deletion of the connector data. Read the whole page before using it.

1This cannot be undone

Deletion is permanent and there is no backup inside the dashboard. Do not use this screen unless you are certain you want to start over.

2Open Delete All Data

The link opens the screen directly in the Integration Dashboard.

https://zid.tecfy.co/delete-all

3This screen has no sidebar entry

This screen has no sidebar entry; it opens from the link above only.

4What can be deleted

The screen offers options to delete: Products, Orders, Customers, and Merchant Data.

5The Customers option currently does nothing

Ticking Customers does not delete any customer at present — the deletion is disabled in the service. If you need customer data removed, contact technical support rather than relying on this option.

6Deleting merchant data means reinstalling

Deleting Merchant Data wipes your authorization and all your settings. Afterwards you must uninstall the app from the Zid App Market and install it again before anything works.

7Try Reset first

In most situations where people reach for deletion, Reset is enough: it re-syncs everything without losing anything.

8What stays in Odoo

Deletion only affects the connector data. Everything created in Odoo — sales orders, invoices and stock moves — stays exactly as it is: those are ordinary Odoo documents.

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