FAQ
Frequently Asked Questions
Everything you need to know about Tecfy's products and services.
What does Tecfy do?
Tecfy is a technology company that builds custom software, mobile apps, ERP systems, and ready-made products to help businesses digitize and scale their operations.
What is Tecfy Attendance?
Tecfy Attendance is a cloud-based workforce management platform that replaces traditional fingerprint devices. It supports face recognition and GPS/location verification so you can track attendance from anywhere. Learn more.
Does Tecfy Attendance replace existing fingerprint devices?
Tecfy Attendance is a modern alternative that can replace fingerprint devices entirely, but it can also integrate with your existing hardware if you prefer a hybrid approach.
What is Tecfy Tickets?
Tecfy Tickets is a WhatsApp-based support and sales ticketing platform that lets your team manage customer conversations, track service requests, and close deals — all from one place.
Do you provide Odoo ERP or a Salla–Odoo integration?
Yes. Tecfy is a certified Odoo Silver Partner and provides full Odoo ERP implementation. We also offer a Salla-Odoo connector that automatically syncs customers, products, orders, invoices, and inventory. View Odoo services.
What is Tecfy ERP?
Tecfy ERP is an integrated enterprise resource planning system that unifies finance, inventory, HR, sales, and operations into a single platform. Learn more.
Can you build custom software or mobile apps?
Yes. We design and develop tailor-made web and mobile applications for businesses of all sizes, from MVPs to large-scale enterprise solutions. See our services.
What languages and regions do you support?
Our products and support are available in English, Arabic, and French. We primarily serve SMEs and enterprises across the MENA region.
How do I request a demo or pricing?
You can request a demo directly from the product pages on our website. For pricing inquiries, reach out to us at support@tecfy.co and our team will get back to you promptly.
How do I get technical support?
You can contact our support team at support@tecfy.co or reach us through Tecfy Tickets via WhatsApp for fast, tracked assistance.
Is there a free plan for Tecfy Attendance?
Yes. Tecfy Attendance offers a free plan suitable for small teams, with paid tiers available as your team grows and your needs evolve.
Is there a free attendance sheet template in Excel?
Yes. Our free attendance sheet template for Excel and PDF works out hours worked, lateness and overtime under Saudi labor law, one sheet per employee per month.