Question 1

What does Tecfy do?

Accepted Answer

Tecfy is a technology company that builds custom software, mobile apps, ERP systems, and ready-made products to help businesses digitize and scale their operations.

Question 2

What is Tecfy Attendance?

Accepted Answer

Tecfy Attendance is a cloud-based workforce management platform that replaces traditional fingerprint devices. It supports face recognition and GPS/location verification so you can track attendance from anywhere.

Question 3

Does Tecfy Attendance replace existing fingerprint devices?

Accepted Answer

Tecfy Attendance is a modern alternative that can replace fingerprint devices entirely, but it can also integrate with your existing hardware if you prefer a hybrid approach.

Question 4

What is Tecfy Tickets?

Accepted Answer

Tecfy Tickets is a WhatsApp-based support and sales ticketing platform that lets your team manage customer conversations, track service requests, and close deals — all from one place.

Question 5

Do you provide Odoo ERP or a Salla–Odoo integration?

Accepted Answer

Yes. Tecfy is a certified Odoo Silver Partner and provides full Odoo ERP implementation. We also offer a Salla-Odoo connector that automatically syncs customers, products, orders, invoices, and inventory between your Salla store and Odoo.

Question 6

What is Tecfy ERP?

Accepted Answer

Tecfy ERP is an integrated enterprise resource planning system that unifies finance, inventory, HR, sales, and operations into a single platform, giving you full visibility across your business.

Question 7

Can you build custom software or mobile apps?

Accepted Answer

Yes. We design and develop tailor-made web and mobile applications for businesses of all sizes, from MVPs and prototypes to large-scale enterprise solutions.

Question 8

What languages and regions do you support?

Accepted Answer

Our products and support are available in English, Arabic, and French. We primarily serve SMEs and enterprises across the MENA region.

Question 9

How do I request a demo or pricing?

Accepted Answer

You can request a demo directly from the product pages on our website. For pricing inquiries, reach out to us at support@tecfy.co and our team will get back to you promptly.

Question 10

How do I get technical support?

Accepted Answer

You can contact our support team at support@tecfy.co or reach us through Tecfy Tickets via WhatsApp for fast, tracked assistance.

Question 11

Is there a free plan for Tecfy Attendance?

Accepted Answer

Yes. Tecfy Attendance offers a free plan suitable for small teams, with paid tiers available as your team grows and your needs evolve.

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