Can I connect Salla to Odoo Online?

Yes, as long as the integration runs outside Odoo. Odoo Online does not allow custom modules, so connectors that are Odoo modules need Odoo.sh or a self-hosted server. A connector app such as the TECFY Odoo Connector works with Odoo Online, Odoo.sh, self-hosted Enterprise and Community.

What syncs between Salla and Odoo?

With a full connector: products (created in Odoo or mapped to existing items), stock quantities from Odoo back to Salla, customers from Salla into Odoo, and orders as Odoo sales orders with their invoices, payments, cancellations and returns.

Does the integration handle ZATCA e-invoicing?

E-invoicing is done by Odoo itself. On Odoo 19.3 or later, with ZATCA configured in Odoo and automatic submission switched on in the connector, every invoice and credit note the connector creates is submitted to ZATCA through Odoo, and any rejection appears on an error screen.

How much does it cost to connect Salla to Odoo?

The TECFY Salla Odoo Connector costs 60 SAR a month (Standard) or 200 SAR a month (Advanced), or 700 and 2,400 SAR a year, excluding 15% VAT, with a 7-day free trial. A custom API integration is priced as a development project instead.

Why is a Salla order not reaching Odoo?

The two most common causes are an order containing a product that is not yet mapped to an Odoo item, and order statuses that were never assigned on the Status tab. Both are steps in the first-time setup checklist.

Do I need an Odoo partner to connect Salla and Odoo?

Not for the connector itself: you install it from the Salla App Store and configure it with the setup guide. A partner helps when Odoo is not ready yet — chart of accounts, VAT, warehouses — or when you need workflows no connector covers.

How to Connect Salla to Odoo: 4 Ways Compared + Setup Guide

Connecting Salla to Odoo means every order, customer and stock movement flows between your store and your ERP without anyone typing it twice. This guide compares the four ways to do it, then walks through a real setup — including the Odoo Online limitation and ZATCA e-invoicing — so you can choose the right route before you commit.

Short answer: install a connector app from the Salla App Store, give it your Odoo address, database and a dedicated Odoo user, map your products, and choose which Salla order statuses create sales orders and invoices in Odoo. Test one order end to end before going live. A connector app works on Odoo Online, Odoo.sh and self-hosted Odoo alike.

What a Salla–Odoo integration should sync

A complete integration covers five flows. If an option you are considering leaves one out, that is the part your team will keep doing by hand.

Data	Direction	Why it matters
Products	Salla ↔ Odoo — created in Odoo or mapped to existing items	Every order line needs a matching Odoo product
Stock quantities	Odoo → Salla	Odoo stays the single source of stock, so you stop overselling
Customers	Salla → Odoo	Invoices land on the right customer record
Orders	Salla → Odoo sales orders	Sales, delivery and accounting start from the same order
Invoices, payments, cancellations, returns	Created in Odoo as the order status changes	Your books match what happened in the store

Four ways to connect Salla to Odoo

Approach	How it works	Odoo Online?	Effort to set up	Who maintains it
Connector app	Installed from the Salla App Store; a hosted service moves data between Salla and your Odoo	Yes	Low — install, connect Odoo, map products	The vendor
Odoo module	An add-on installed inside your Odoo database that talks to Salla	No — needs Odoo.sh or a self-hosted server	Medium — install and configure it on your server	You or your partner, for every Odoo version
Spreadsheet import	Export orders and products from Salla, then import them into Odoo	Yes	None	Your team, every day
Custom API integration	Developers build on Salla's API and Odoo's external API	Yes	High — a development project	Your developers, whenever either side changes

Connector apps suit most stores: they are the only option that works on every Odoo hosting type without a development project. Odoo modules make sense if you already run your own Odoo servers and have someone to upgrade the module with each Odoo release. Spreadsheets are fine for a one-off migration or a handful of orders a week, but stock drifts between imports and every order is handled twice. A custom integration only pays off for workflows no connector covers — and you then own every change Salla or Odoo make to their APIs.

Odoo Online — the hosted edition on odoo.com — does not let you install custom modules at all. If your Odoo address ends in .odoo.com and you cannot install third-party apps, rule out module-based connectors first.

Step by step: connecting Salla to Odoo with a connector app

The steps follow the TECFY Salla Odoo Connector; each one links to the detailed guide in our documentation.

Prepare Odoo. Note your Odoo address, database name and version, and create a dedicated Odoo user for the integration instead of using a personal account (which Odoo account to use).
Install the app from the Salla App Store, grant it access to your orders, products and quantities, then choose a password for the Integration Dashboard (installing the app).
Enter the Odoo connection. Use the full address with https:// and no trailing slash, port 443, the database name, the user's email and password, and your Odoo version, then press Save and Reload (connection details).
Choose your hosting type and company: Odoo Online or Odoo.sh/self-hosted, and the Odoo company the store belongs to (hosting, company).
Set the accounting, customer and inventory tabs — journals, accounts, taxes and warehouse. A required field left empty makes the step that depends on it fail later (the Accounting tab).
Load and map your products. Map automatically first, then by hand for whatever is left; an order that contains an unmapped product will not reach Odoo (products and catalogue).
Assign order statuses. Choose which Salla statuses create the sales order, then the invoice, the payment and the cancellation. This is the step people forget, and without it nothing syncs.
Test one order end to end and clear anything on the error screens before real orders flow (first-time setup checklist).

How stock syncs depends on your Odoo hosting

On Odoo.sh or a self-hosted Odoo you install TECFY's addon from the Odoo Apps store. It pushes stock changes to Salla the moment they happen and unlocks extras such as separate cash-on-delivery statuses and delivery orders tied to each sale. On Odoo Online, where addons are not allowed, the connector builds what it needs through Odoo's standard interface and syncs quantities on a schedule, roughly every twenty minutes (how quantities stay in step).

ZATCA e-invoicing with Salla and Odoo

In Saudi Arabia your invoices also have to reach ZATCA. With a connector, the work is split like this:

Odoo signs each invoice and submits it to ZATCA. You set this up in Odoo first: the certificate, your establishment details and the ZATCA connection.
The connector asks Odoo to submit every invoice it posts, and every credit note it creates for a cancellation or return, then reads back the status and lists anything that was not accepted on its error screens.

Automatic submission needs Odoo 19.3 or later and the Automatically Send Invoices to ZATCA switch turned on. Submit one invoice by hand from Odoo first, then switch automation on, so a setup mistake doesn't turn into dozens of rejected invoices (ZATCA e-invoicing).

Choosing a connector: a short checklist

Does it work with your Odoo hosting — Online, Odoo.sh or self-hosted — and your Odoo version?
Does it support multi-company Odoo if you have more than one company?
Does it create invoices, payments, cancellations and returns, not just sales orders?
Does it submit invoices to ZATCA through Odoo?
Is the documentation detailed enough to fix problems yourself, in Arabic and English?
What does it cost per year, and is there a free trial?

The TECFY Salla Odoo Connector covers each of these: every Odoo edition and version, multi-company, the full order lifecycle including returns, ZATCA submission on Odoo 19.3 and later, and step-by-step guides in both languages. Plans start at 60 SAR a month with a 7-day free trial. TECFY is a certified Odoo Silver Partner, and the app has more than 23 merchant reviews on Salla.

See the Salla Odoo Connector

Troubleshooting the most common problems

The Odoo lists stay empty, or the connection fails — usually the address format, the database name or the user's rights (Odoo will not connect).
A red bar about Salla at the top of the dashboard — the app's access to your store needs renewing (reauthorize the app).
Orders are not reaching Odoo — check product mapping and the Status tab first, then the error screens (troubleshooting and support).

Selling on Zid as well? See how to connect Zid to Odoo. Still choosing an ERP? Read what Odoo really costs in Saudi Arabia.